Refund & Shipping Policy

PLEASE READ BEFORE PLACING ORDER





Allow up to 3 -5 business days for shipping confirmation sent via email. 


International orders are shipped via USPS Priority International which can take up to 10-15 days depending on location.





Signature is required at the time of delivery.





Once packages are received by USPS, we are no longer responsible for the package. USPS is responsible and any other questions or concerns should be directly to them.




Do not place last minute orders. Please give yourself time to ensure that you receive your products before any important events. We are not responsible for any late packages that are out of our control.


 ORDER CANCELLATIONS:

Cannot be cancelled after it has been placed. Please make sure to check all details before the order is placed and make sure they are correct.

All sales are FINAL. There are absolutely NO refunds & exchanges.

​In the event that an item comes damaged or part of your order is incorrect, please notify us within 3 business days of receiving the item. Please email us with your order number and photos of the item at caleecustomerservice@gmail.com and we will be glad to help with any concerns. 

You provide us information about yourself, such as your name and email address, if you register for an account, subscribe, place an order. We may use your email address to send you Order-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

We do not share your information with any third party companies, nor is your credit card information stored on our sites cookies for further use, due to the use of a payment gateway, Authorize.ne

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at caleecustomerservice@gmail.com.

 

Sensitive Skin:
Prior to placing your order please review the materials used in the product description. While our products are hypo allergenic we are not responsible for allergic reactions or any kind of rash associated with jewelry wear. Should you find you are allergic to any of our products please discontinue use.